Privacy Policy
Last Updated: August 31, 2026
At SafaCreatives.com, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, place an order, contact us, or use any of our services.
SafaCreatives.com is operated by Noor Al Safa Advertisement (S.P.S – L.L.C). By using SafaCreatives.com, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect information that you provide directly to us when you:
- Create an account
- Place an order
- Request a custom or personalized product
- Submit a bulk-order request
- Contact us through our website
- Subscribe to our newsletter or promotional updates
- Contact us through WhatsApp
- Submit a review or other feedback
This information may include:
- Full name
- Email address
- Phone number
- Billing and shipping address
- Delivery details
- Order and purchase information
- Payment-related information
- Product customization details
- Information submitted through contact or order forms
- Any other information you voluntarily provide to us
We may also automatically collect limited technical information when you visit our website, such as your IP address, browser type, device information, pages visited, and general website usage information.
2. How We Use Your Information
We use your information only where necessary for legitimate business purposes, including to:
- Process and fulfil your orders
- Arrange delivery and shipping
- Process payments and transactions
- Provide customer support
- Respond to your enquiries
- Handle custom and personalized orders
- Process bulk-order requests
- Communicate with you regarding your orders
- Improve our website, products, and services
- Prevent fraud, misuse, or unauthorized activity
- Maintain website security
- Comply with applicable legal and regulatory requirements
Where you have provided appropriate consent, we may also use your information to send newsletters, promotions, special offers, or other marketing communications.
3. Payment Information
Payments made through SafaCreatives.com may be processed by third-party payment providers.
SafaCreatives.com does not intentionally store complete credit/debit card numbers or payment credentials on its own servers where the payment provider processes the transaction directly.
Payment providers may collect and process payment information according to their own privacy policies and security requirements.
We recommend reviewing the privacy policy of the payment provider used during your transaction.
4. Sharing Your Information
We do not sell, rent, or trade your personal information.
We may share necessary information with trusted third parties only when required to operate our business and provide our services. These may include:
- Payment processing providers
- Courier and delivery companies
- Website hosting and technical service providers
- Website analytics and security providers
- Communication and customer-support services
- Professional service providers where necessary
- Government authorities or law-enforcement agencies where legally required
We only provide third parties with information reasonably necessary for the relevant purpose.
5. Custom and Personalized Orders
If you request a customized or personalized product, we may collect additional information, artwork, photographs, names, messages, logos, or other content required to produce your order.
You are responsible for ensuring that any content you provide to SafaCreatives.com is lawful and that you have the necessary rights or permission to use it.
We may use submitted artwork or information solely for fulfilling your order, providing customer support, and maintaining necessary business records, unless otherwise agreed with you.
6. WhatsApp Communication
SafaCreatives.com may provide customers with the option to contact us through WhatsApp for product enquiries, order assistance, bulk orders, or customer support.
If you choose to communicate with us through WhatsApp, information shared through that service may also be subject to WhatsApp’s own privacy policies and terms.
Please avoid sending sensitive personal information through WhatsApp unless it is necessary for your enquiry or order.
7. Cookies
SafaCreatives.com may use cookies and similar technologies to improve your browsing experience.
Cookies may be used to:
- Keep items in your shopping cart
- Maintain login sessions
- Remember selected preferences
- Improve website functionality
- Understand website traffic and usage
- Improve website performance and security
- Support relevant advertising or marketing activities where applicable
You can control or disable cookies through your browser settings. However, disabling certain cookies may affect some website functions, including shopping-cart and checkout features.
8. Website Analytics
We may use analytics and similar technologies to understand how visitors use our website.
This information can help us:
- Understand website traffic
- Identify popular pages and products
- Improve website navigation
- Detect technical problems
- Improve the overall customer experience
Analytics providers may process certain technical information according to their own privacy policies.
9. Marketing Communications
If you subscribe to our newsletter or otherwise provide appropriate consent to receive marketing communications, we may send you information about:
- New products
- Special offers
- Promotions
- Discounts
- Seasonal campaigns
- SafaCreatives.com updates
You may unsubscribe from marketing communications at any time by using the unsubscribe option provided in the communication or by contacting us.
Your request to stop promotional communications will not affect essential communications relating to your orders or transactions.
10. Data Security
We take reasonable technical and organizational measures to protect your personal information against unauthorized access, misuse, alteration, disclosure, or loss.
However, no online transmission or electronic storage system can be guaranteed to be completely secure. Therefore, while we take reasonable precautions to protect your information, we cannot guarantee absolute security.
11. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including:
- Completing and maintaining records of transactions
- Providing customer support
- Meeting accounting and legal obligations
- Resolving disputes
- Preventing fraud
- Enforcing our terms and policies
When personal information is no longer required, we may securely delete or anonymize it where appropriate.
12. Your Privacy Rights
Depending on applicable law, you may have rights regarding your personal information, including the right to:
- Request access to personal information we hold about you
- Request correction of inaccurate information
- Request deletion of information where legally applicable
- Request restriction of certain processing
- Withdraw consent where processing is based on consent
- Object to certain uses of your information
- Request information about how your personal data is processed
Some requests may be subject to legal, contractual, or operational limitations.
To exercise your privacy rights, please contact us using the details provided below.
13. Third-Party Websites
Our website may contain links to third-party websites, payment providers, social media platforms, courier services, or other external services.
SafaCreatives.com is not responsible for the privacy practices, content, or security of third-party websites.
We recommend reviewing the privacy policy of any third-party website before providing your personal information.
14. Children’s Privacy
SafaCreatives.com is intended for general customers and is not specifically directed toward children.
We do not knowingly collect personal information from children without appropriate authorization or consent where required by applicable law.
If you believe that a child has provided personal information to us, please contact us so that we can take appropriate action.
15. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices, website functionality, services, or applicable laws and regulations.
Any changes will be published on this page with an updated “Last Updated” date.
We encourage you to review this page periodically.
16. Contact Us
If you have any questions about this Privacy Policy, your personal information, or how we handle your data, please contact us.
SafaCreatives.com
Operated by: Noor Al Safa Advertisement (S.P.S – L.L.C)
Website:
SafaCreatives.com
Email:
info@safacreatives.com
Phone/WhatsApp:
+971 54 710 8672
Address:
Near Band Saderat Iran – Al Owan – Al Nakhil 1 – Ajman – United Arab Emirates
We will make reasonable efforts to respond to privacy-related enquiries and requests in a timely manner.
